Delete your SupplyO account

You can ask us to delete your SupplyO account at any time. You do not need to be signed in, and you do not need your supplier's permission.

How to ask

Email sidrees.idrees@gmail.com from any address, and tell us:

• the phone number your SupplyO account is registered to, and
• the name on the account.

We may call that number to confirm the request is really from you. Without that check, anyone who knew your number could close your account.

Email your deletion request

What gets deleted

We delete, so that you can no longer be identified or signed in:

• your name, phone number and delivery address
• your sign-in credentials and any active sessions
• your notification token, so your phone stops receiving notifications

What is kept, and why

Records of deliveries, bills and payments are retained. They are not only your record. They are also your supplier's record of goods he sold and money he is owed or was paid, and he is required to keep his own accounts. Those retained records are no longer linked to your personal details.

If a supplier still shows an unpaid balance against you, deleting your account does not settle it. That is a matter between you and him.

How long it takes

We respond within 30 days of receiving your request, and confirm by phone or email once it is done.

Questions

See the privacy policy, or write to sidrees.idrees@gmail.com.